Effective Date: 10/01/2009
ROSSDALE is a national leader in attorney education and is honored to be the educational provider of choice to host the country’s distinguished federal and state judges, practicing attorneys, government officials, professors, and experts to provide customers with timely, precise and quality education. ROSSDALE's nationally recognized speakers offer industry leading instruction on current rules, best practices, latest regulation, and court opinions to ensure your success and practice growth. ROSSDALE provides live telephonic seminars, 24/7 on-demand downloads, CD’s, podcasts, and in-person seminars.
Did you know that ROSSDALE has distinguished itself as a market leader in continuing legal education by automatically e-mailing a complimentary, full-length recording and podcast of any live teleconference for which a registered attendee is unable to attend? All registered attendees who are unable to dial into a live teleconference will automatically be e-mailed a link with access to a full-length recording and podcast of the seminar. Neither the link nor the recording/podcast expires so the registered attendee may listen at his or her convenience. And ROSSDALE's recordings and podcasts qualify for full CLE and MCLE credit in most approved jurisidictions. In addition, ROSSDALE also includes a link to all course material along with the complimentary recording and podcast.
ROSSDALE is committed to providing exceptional customer support to accompany your educational experience. Complete Customer Service resources are available 24 hours a day, 7 days a week by clicking here, including the opportunity to communicate with a customer service agent. ROSSDALE once again has become the leader in continuing legal education by providing overnight and weekend customer support.
A complete listing of all upcoming seminars and available 24/7 on-demand recordings and podcasts are available by clicking here.
This Web site is owned and provided by The Rossdale Group, LLC (“Rossdale”), a Florida-based business entity. The Rossdale Group, LLC, may be reached at 1172 S. Dixie Highway, Suite 225, Miami, FL 33146, 888-626-3462, or at CLE@TheRossdaleGroup.com.
1. What is Personal Information?
Personal Information, for purposes of this Policy, means information which alone or in combination can be used to identify or locate a natural person.
Personal Information excludes: (i) information which is lawfully publicly available; or (ii) de-identified or aggregated data which can no longer be used to identify you.
2. Categories of Personal Information We Collect
We collect the following categories of Personal Information.
States of Bar Admission
|Customer Service Information
|Financial information such as credit and debit card numbers for products or services, which is processed using a third party payment processor.
History of your orders for products and services.
Attendance history at Rossdale presentations.
3. Sources of Personal Information We Collect
We collect information, including your Personal Information, from the following sources:
A. Information You Provide to Us Directly
We collect Personal Information directly from you when you create an account, register for a course, purchase products or services, request a quote, communicate with us, or otherwise provide your information to us.
B. Information We Collect Automatically
When you use the Sites, we may automatically collect certain information, including:
Usage Details - Details of your access to and use of the Sites, including traffic data, logs, and other communication data and the resources that you access and use on or through the Sites.
Device Information -Information from your devices as described under Internet Data above.
4. How We Use Your Personal Information
We may use your Personal Information for the following purposes:
|Purpose of Collection and Use
|To Communicate with You
To respond to your communications and answer your questions.
To notify you of changes to any products or services we offer.
To notify you of CLE opportunities.
To respond to your requests for a price quote.
To provide you with support.
To respond to your inquiries.
To monitor and improve our responses.
To provide CLE seminars & programs.
|Account Creation and Maintenance
To create, maintain, customize, and secure your account.
To provide support for your account.
To process and fulfill your orders.
To provide price quotes.
To facilitate new product orders.
To process your payments.
To prevent transactional fraud.
To deliver orders or process returns.
|Reporting to Accreditation Agencies
To verify individual attendance of our live or web produced events, with your permission, upon request from authorized accreditation agencies; bar associations; courts; and jurisdictions.
To operate our Sites.
To run our organization.
For administrative purposes.
To store information about your preferences, allowing us to customize the Sites according to your individual interests.
To help us market, sell, and provide information about our products and services to you.
To improve our services, course offerings and online advertising.
|To Improve our Products and Services
For testing, research, course development, analysis, support and product development.
To develop, support and improve the Sites and our course offerings, products and services.
To recognize you when you visit the Site.
|Marketing and Advertising
To deliver content and product and service offerings relevant to your interests.
To engage in targeted advertising.
To send you offers via email.
To understand and anticipate your needs and preferences.
To ensure the Sites are of interest to you (including, customization of advertising and content).
To help us better understand your use of the Sites.
To help maintain the safety, security, and integrity of the Sites, as well as our data, products, services, databases, other technology assets, and business.
|Compliance and Legal Purposes
To carry out our legal obligations.
To enforce our legal rights or the rights of others.
To comply with law enforcement requests and legal process.
To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
5. When We Share Personal Information
Rossdale is committed to safeguarding your personal information. Rossdale does not share your name, email address, mailing address, employer, or personal information with third parties, except to the extent provided below:
|Entity or person with whom we share your Personal Information
To provide content, product and services to us.
To provide IT services and secure our IT network.
To engage in marketing and advertising.
To communicate with you.
To provide support for the operations of our business, including to process your CLE/MCLE credit.
Rossdale accepts but does not directly collect credit card or other payment information via the Sites.
|Other Users of the Sites
|Parties to Transactions
|To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Information held by us about our customers or employees is among the assets transferred.
To seek advice regarding operation of our business.
To enforce our legal rights.
To respond to law enforcement requests.
To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Rossdale, our customers, employees or others.
To provide support for the operations of our business, including to process your CLE/MCLE credit.
6. Privacy & Email Choices
We strive to provide you with and inform you of choices regarding your information, including your Personal Information. By registering for our courses, you agree to receive Rossdale email marketing about CLE opportunities. You may always unsubscribe or opt-out at any time from Rossdale marketing emails by clicking on the unsubscribe button included on all promotional emails, by emailing privacy@TheRossdaleGroup.com, by calling us at 888-626-3462, or by writing to us at Rossdale CLE Marketing Operations, 1172 South Dixie Highway, Suite 225, Miami, FL 33146. In addition, our programs that are each licensed, audited, and/or tracked by regulatory agencies/courts/bars/legal entities may requir us to send a series of messages like course completions, updates to materials, and notices of revisions to our users. By opting out of or unsubscribing from Rossdale marketing, you indicate your intention and desire not to receive any of these regulated and mandated notices. If you accidentially opted out out of or unsubscribing from Rossdale marketing, or if you change you mind, you may always email privacy@TheRossdaleGroup.com from the email address to which you wish you wish to re-subscribe to advise of your intention to re-enroll that email address to Rossdale marketing emails.
7. Children's Privacy
The Sites are not directed to nor intended for use by anyone under eighteen (18) years of age ("Prohibited Users"). We do not knowingly collect Personal Information from Prohibited Users. No Prohibited Users may use the Sites. If you are a Prohibited User, do not use or provide any Personal Information to, on, or through the Sites.
If we learn we have collected or received Personal Information from a Prohibited User, we will delete that information. If you believe we might have any information from or about a Prohibited User, please contact us by emailing privacy@TheRossdaleGroup.com, or by writing to us at Rossdale CLE Marketing Operations, 1172 South Dixie Highway, Suite 225, Miami, FL 33146.
8. Data Security
We have implemented reasonable technical, physical and administrative safeguards designed to secure your Personal Information from accidental loss and from unauthorized access or acquisition.
9. Changes to this Policy
We may update this Policy from time to time. If we make changes to this Policy, we will post the updated Policy on this page. We recommend that you periodically visit the Sites to check for any changes.
10. How to Contact Us
To ask questions or comment about this Policy and our privacy practices, you may contact us at:
By U.S. Mail: Rossdale CLE Privacy Operations, 1172 South Dixie Highway, Suite 225, Miami, FL 33146.
If you need to access this Policy in an alternative format, please contact us by one of the methods described above.